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Please reach us at info@michelleskarpness.com if you cannot find an answer to your question.
Good question!
First, remember that ALL orders (including digital) are edited before finalization and that perfecting process can add days to our fulfillment time:
IMPORTANT NOTES:
Always contact us if you have not received your order within 30 days of placing it!
This is JUST a proofing site, which means all photos will be cleaned up before going to print!
Standard edits INCLUDE taking out the backdrop, cleaning up the floor and correcting any noticeable errors caused by MSP.
Standard edits DO NOT INCLUDE any editing/retouching of the subject/dancer him/herself!
IMPORTANT NOTES:
YES. However, we STRONGLY urge you to just VIEW images on mobile devices and make your final purchase on a computer!
Customizations are MUCH easier when NOT done on a mobile device!
We STRONGLY SUGGEST using the wishLIST tool.
This works on the groups also. This is especially helpful for building customized products (like packages, downloads and Designer Quads etc). You can do this many ways but the easiest way is by pressing the heart button in the corner.
Access your wishLIST at the top of the page. You can order from the images there...and also choose to share the wishLIST with your loved ones!
First, we STRONGLY SUGGEST using the wishLIST tool.
This works on the groups also. This is especially helpful for building customized products (like packages, downloads and Designer Quads etc). You can do this many ways but the easiest way is by pressing the heart button in the corner.
Access your wishLIST at the top of the page. You can order from the images there...and also choose to share the wishLIST with your loved ones!
It's cool...basically you become the photographer! Once you've added something to your cart you can customize the crop just by clicking on the image in your cart. You can choose to crop tighter or even go from horizontal to vertical and vice versa.
For white backdrop images - remember we will be extracting the subject from this photo and put them on a NEW all WHITE background.
White space can add drama to your photos, draw more focus to an area of the shot, highlight movement, etc.
We do sell high-res (aka printable) digital files of NON-groupSHOTs. They are more expensive because you can then print as many copies as you'd like of the file.
We offer THREE options for HIGH-RES Digital Files (for personal use):
IMPORTANT TO NOTE about HIGH-RES DIGITAL FILES:
Please reach us at info@michelleskarpness.com if you cannot find an answer to your question.
YES! Thanks for asking. If you haven't already heard, shipping costs are going crazy! But...we have partnered with our lab to try and give back some of those shipping charges!
Here's a few things we like:
AVOID OUTRAGEOUS SHIPPING:
ORDER BEFORE YOUR galleryFINALE:
Check out your studio's info site for this key deadline. At 11:59 pm on your studio's galleryFINALE, prices dramatically increase, coupon codes expire, packages (aka further savings) and digital files are no longer offered! Ordering before your studio's galleryFINALE is BY FAR the easiest way to save money.
Shoot us an email if you've come up with some other great suggestions! We'd love to share your Savings Tip!
We think our digital options are a great value...especially this year, with increased shipping costs. Going digital wholly avoids shipping (as well as additional sales tax), gives you loads of freedom in the present & for future use (think graduations, dance milestones, & more), includes Facial Retouching (process that adds a beautiful, yet realistic glow to each subject) for no additional cost ($22/file savings), but also opens up your options to products at a price we can't match or that we don't even offer like some listed below!
MORE REASONABLE PRODUCT OFFERINGS:
FUN, UNIQUE ITEMS WE DON'T OFFER:
DIGITAL FILE PRINTING NOTE: Different screens (and eyes even) can show color in different ways. Our digital files are calibrated to our lab's print profiles and should work well with most reputable print/product places. The final product COULD look different than the online version; this is NOT unique to our digital files. Screens/color profiles vary! This is especially true when printing NEONS/BRIGHT COLORS!
Shoot us an email if you've come up with some other great suggestions, or local vendors! We'd love to share your ideas with others!
(Prices listed were at the time of our FAQ update; MSP cannot guarantee the quality of these examples.)
PLEASE. HELP. US. HELP. YOU! YAY! Email us if you didn't find a solution here! We love adding TRUE 'Frequently Asked Questions' to our FAQ!
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